Frequently Asked Questions
Everything you need to know about our authentic Irish apparel and accessories.
Where are your products manufactured?
We pride ourselves on authenticity. All our wool sweaters, tweeds, and jewelry are sourced directly from traditional artisans and heritage mills across Ireland.
How do I determine my correct size for an Aran sweater?
Our heritage knits often follow a classic fit. We recommend viewing our detailed size guide on each product page, which includes measurements for chest width and garment length to ensure a perfect fit.
How long does international shipping take?
Standard shipping to North America typically takes 7-10 business days, while express options are available for delivery within 3-5 business days.
What is your return policy for fashion items?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that personalized or custom-made items are final sale.
How should I care for my 100% Merino wool garments?
To preserve the natural fibers, we recommend hand washing in lukewarm water with a mild wool detergent and laying the garment flat to dry. Avoid machine washing or tumble drying.
Are there any additional customs duties for US customers?
Most orders under $800 shipped to the United States are exempt from import duties. For larger orders, please consult your local customs office for potential fees.